CONFIDENTIALITY POLICY

Last updated on April 25, 2024 

 

This privacy notice for Nergica ("contact us at, » « contact us ator "our"), describes how and why we may collect, store, use and/or share ("process") your information when you use our services ("Services" ), such as when you :

 

  • Visit our Web site at https://nergica.comor any of our websites that link to this privacy notice
  • Interact with us in other related ways, including sales, marketing or events.

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our services. If you still have questions or concerns, please contact us at info@nergica.com.

 

SUMMARY OF KEY POINTS

 

This summary provides the key points of our privacy notice, but you can find more details on any of these topics by clicking on the link following each key point or by using our table of contents below to find the section you are looking for.

 

What personal information do we process? When you visit, use or browse our Services, we may process personal information based on how you interact with us and the Services, the choices you make and the products and features you use. Learn more about the personal information you disclose to us.

 

Do we process sensitive personal information? We do not process sensitive personal information.

 

Do we receive information from third parties? We do not receive any information from third parties.

 

 

How we process your information We process your information to provide, improve and administer our services, to communicate with you, for security and fraud prevention purposes, and to comply with the law. We may also process your information for other purposes with your consent. We will only process your information where we have a valid legal reason to do so. Find out more about how we process your information.

 

In which situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties. Learn more about when and with whom we share your personal information.

 

How do we protect your information? We have implemented organizational and technical processes and procedures to protect your personal information. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal or modify your information. steal or modify your information. Learn more about how we protect your information.

 

What rights do you have? Depending on where you are geographically, applicable privacy law may mean that you have certain rights regarding your personal information. Learn more about your privacy rights.

 

How can you exercise your rights? The simplest way to exercise your rights is to submit a request for access to the data subject, or by contacting us. We will consider and respond to any request in accordance with applicable data protection laws.

 

If you would like to know more about what we do with the information we collect, please read the full privacy notice.

 

TABLE OF CONTENTS

 

  1. WHAT INFORMATION DO WE COLLECT?
  2. HOW DO WE PROCESS YOUR INFORMATION?
  3. WHAT LEGAL BASIS DO WE USE TO PROCESS YOUR PERSONAL INFORMATION?
  4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
  5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
  6. HOW LONG DO WE KEEP YOUR INFORMATION?
  7. HOW DO WE KEEP YOUR INFORMATION SAFE?
  8. DO WE COLLECT INFORMATION ON MINORS?
  9. WHAT ARE YOUR PRIVACY RIGHTS?
  10. COMMANDS FOR DO-NOT-FOLLOW FUNCTIONS
  11. DO U.S. RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
  12. Do we need to update this notice?
  13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
  14. HOW CAN YOU CONSULT, UPDATE OR DELETE THE DATA WE COLLECT ABOUT YOU?

 

 

 

1. WHAT INFORMATION DO WE COLLECT?

 

Personal information you disclose to us

 

In a nutshell:We collect the personal information you provide to us.

 

 

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, participate in activities on the Services, or otherwise contact us.

 

Personal information provided by you. The personal information we collect depends on the context of your interactions with us and the Services, the choices you make and the information you provide to us

 

the products and features you use. The personal information we collect may include the following:

 

  • names
  • telephone numbers
  • e-mail addresses
  • postal addresses
  • job titles
  • usernames
  • password
  • Contact preferences
  • contact or authentication data
  • billing addresses
  • debit/credit card numbers

 

Sensitive information. We do not process sensitive information.

 

 

Payment data. We may collect data necessary to process your payment if you make purchases, such as your payment instrument number and the security code associated with your payment instrument. All payment data is stored by Stripe and Paypal. You can find their link(s) to their privacy notice here :https://stripe.com/fr-ca/legal/ssa and https://www.paypal.com/myaccount/privacy/privacyhub?locale.x=fr_CA.

 

All personal information you provide to us must be true, complete and accurate, and you must inform us of any changes to this personal information.

 

Information collected automatically

 

In a nutshell:Certain information, such as your IP (Internet Protocol) address and/or the characteristics of your browser and device, is collected automatically when you visit our Services.

 

We automatically collect certain information when you visit, use or browse the Services. This information does not reveal your specific identity (such as your name or address)

 

your contact details) but may include information about the device and its use, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location. we also collect information about how and when you use our services and other technical information. This information is mainly required to maintain the security and operation of our services, as well as for internal analysis and reporting purposes.

 

Like many companies, we also collect information via cookies and similar technologies.

 

The information we collect includes :

 

  • Log and usage data. Log and usage data is service, diagnostic, usage and performance information that our servers automatically collect when you access or use our Services, and which we store in files Depending on how you interact with us, this log data may include your IP address, device information, browser type, and your settings and information about your activity in the Services. this may include information about your device (such as timestamps associated with your use, pages and files viewed, searches and other actions you perform such as features you use), information about device events (such as system activity, error reports (sometimes referred to as "crash dumps"), and hardware settings).
  • Location data. We collect location data such as information about the location of your device, which may be precise or imprecise. The amount of information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You may refuse to allow us to collect this information either by refusing access to the information or by disabling your location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.

 

 

2. HOW DO WE PROCESS YOUR INFORMATION?

 

In a nutshell:We process your information to provide, improve and administer our services, to communicate with you, for security and fraud prevention purposes, and to comply with the law. We may also process your information for other purposes with your consent.

 

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

 

  • To facilitate account creation and authentication and otherwise manage user accounts.We may process your information so that you can create and log in to your account, as well as maintain your account in a state of privacy
  • To provide and facilitate the provision of services to the user.We may process your information to provide you with the service you have requested.
  • To respond to user requests/provide user support.We may process your information to respond to your requests and resolve any potential issues you may have with the requested service.
  • To send you administrative information. We may process your information to send you details of our products and services, changes to our terms and policies and similar information.
  • To process and manage your orders. We may process your information to fulfil and manage your orders, payments, returns and exchanges made via the
  • To enable user-to-user communications We may process your information if you choose to use one of our offers to communicate with another user.
  • To request feedback We may process your information when necessary to request feedback and contact you about your use of our services.
  • To send you marketing and promotional communications. We may process the personal information you send us for our marketing purposes, if this is consistent with your marketing preferences. You can unsubscribe from our marketing emails at any time. For more information, see "WHAT ARE YOUR PRIVACY RIGHTS?" below.

 

  • To provide you with targeted advertising. We may process your information to develop and display personalized content and advertising tailored to your interests, location, etc.
  • To protect our We may process your information as part of our efforts to ensure the security of our services, including fraud monitoring and prevention.
  • Identify usage trends. We may process information about the

how you use our Services to better understand how they are used so that we can improve them.

■ To determine the effectiveness of our marketing and promotional campaigns. We can

process your information to better understand how to propose marketing and promotional campaigns that are most relevant to you.

  • Save or protect the vital interests of an individual. We may process your information where this is necessary to safeguard or protect the vital interests of an individual, for example to prevent harm.

 

 

3. WHAT LEGAL BASIS DO WE USE TO PROCESS YOUR INFORMATION?

 

In a nutshell:We process your personal information only when we believe it is necessary and have a valid legal reason (i.e. legal basis) to do so under applicable law, such as with your consent, to comply with laws, to provide you with services to enter into or fulfill our contractual obligations, to protect your rights or to meet our legitimate business interests.

 

If you live in the EU or the UK, this section applies to you.

 

 

The General Data Protection Regulation (GDPR) and the UK GDPR require us to explain the valid legal bases on which we rely to process your personal information. As such, we may rely on the following legal bases to process your personal information:

 

  • We may process your information if you have given us permission (i.e. consent) to use your personal information for a specific purpose. You may withdraw your consent at any time. Find out more about withdrawing your consent.
  • Performance of a We may process your personal information where we believe this is necessary to fulfil our contractual obligations to you, including the provision of our services or at your request prior to entering into a contract with you.
  • Legitimate interests. We may process your information where we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not override your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to:
    • Send users information about special offers and discounts on our products and services
    • Develop and display personalized advertising content relevant to our users
    • To analyze how our services are used so that we can improve them to engage and retain users.
    • Support our marketing activities
    • Diagnose problems and/or prevent fraudulent activities
    • Understand how our users use our products and services so that we can improve the user experience
  • Legal obligations. We may process your information where we believe it is necessary to comply with our legal obligations, for example to cooperate with a law enforcement or regulatory body, to exercise or defend our legal rights, or to disclose your information as evidence in a legal dispute in which we are. involved.
  • Interests We may process your information where we consider that

this is necessary to protect your vital interests or the vital interests of a third party, for example in situations involving potential threats to the safety of any person.

 

If you live in Canada, this section applies to you.

 

We may process your information if you have given us specific permission (i.e. express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (i.e. implied consent). You may withdraw your consent at any time.

 

In certain exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including:

  • If the collection is clearly in the interest of an individual and consent cannot be obtained in a timely manner
  • For investigations, fraud detection and prevention
  • For commercial transactions under certain conditions
  • If it is contained in a witness statement and collection is necessary to evaluate, process or settle an insurance claim
  • To identify injured, sick or deceased people and contact their next of kin
  • If we have reasonable grounds to believe that a person has been, is being or may be a victim of financial exploitation
  • If collection and use with consent could reasonably be expected to compromise the availability or accuracy of the information and collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province.
  • If disclosure is required to comply with a subpoena, warrant, court order or court rules relating to the production of records
  • If it has been produced by an individual in the course of his or her employment, business or profession and the collection is consistent with the purposes for which the information was produced
  • If the collection is solely for journalistic, artistic or literary purposes
  • If the information is publicly available and is specified by regulations

 

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

 

In a nutshell: We may share information in specific situations described in this section and/or with the following third parties.

 

We may share your personal information in the following situations:

 

  • Business transfers. We may share or transfer your information as part of or during the negotiation of any merger, sale of business assets, financing or acquisition of all or part of our business to another company.
  • When we use Google Analytics. We may share your information with Google Analytics to track and analyze use of the Services. Google Analytics advertising features we may use include: remarketing with Google Analytics, Google Display Network impressions reporting, and Google Analytics demographics and interests reporting. To opt-out of being tracked by Google Analytics across the Services, visit https://tools.google.com/dlpage/gaoptout. You can disable Google Analytics advertising features via Ad settings and Ad settings for mobile applications. Other ways to unsubscribe include http://optout.networkadvertising.org/ and http://www.networkadvertising.org/mobile-choice. For more information on Google's privacy practices, please visit the Google privacy and terms of use page.
  • When we use the Google Maps Platform APIs. We may share your information with certain Google Maps Platform APIs (for example, the Google Maps API, the Places API).
  • Affiliates.We may share your information with our affiliates, in which case we will require such affiliates to comply with this privacy notice. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.
  • Business partners. We may share your information with our business partners to offer you certain products, services or promotions.

 

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

 

In a nutshell: We may use cookies and other tracking technologies to collect and store your information.

 

We may use cookies and similar tracking technologies (such as web beacons and pixels) to access or store information. Specific information on how we use these technologies and how you can refuse certain cookies is set out in our Cookie Notice.

 

6. HOW LONG DO WE KEEP YOUR INFORMATION?

 

In a nutshell:We will retain your information for as long as is necessary for the purposes described in this Privacy Notice, except as required by law.

 

We will only retain your personal information for as long as is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this notice will require us to retain your personal information longer than the period during which users have an account with us.

 

Where we have no legitimate business need to process your personal information, we will delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), we will do so securely. store your personal information and isolate it from further processing until deletion is possible.

 

7. HOW DO WE KEEP YOUR INFORMATION SAFE?

 

In a nutshell:Our aim is to protect your personal information through a system of organizational and technical security measures.

 

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of all personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. We therefore cannot promise or guarantee that hackers, cybercriminals or other unauthorized third parties will not be able to compromise our security and improperly collect, access, steal or modify your information. Although we do our best to protect your personal information, the transmission of personal information to and from our Services is at your own risk. You should only access the Services in a secure environment.

 

8. DO WE COLLECT INFORMATION ON MINORS?

 

In a nutshell: We do not knowingly collect or market data to children under the age of 18.

 

We do not knowingly solicit or market data from children under the age of 18. By using the Services, you represent that you are at least 18 years of age or the parent or guardian of such a minor and consent to such minor's use of the Services. If we learn that personal information has been collected from users under the age of 18, we will deactivate the account and take reasonable steps to promptly delete such data from our records. If you are aware of any data that we may have collected from children under the age of 18, please contact us at info@nergica.com.

 

9. WHAT ARE YOUR PRIVACY RIGHTS?

 

In a nutshell: In certain regions, such as the European Economic Area (EEA), the United Kingdom (UK), Switzerland and Canada, you have rights that give you greater access to and control over your personal information. You can consult, modify or cancel your account at any time.

 

In some regions (such as the EEA, the UK, Switzerland and Canada), you have certain rights under applicable data protection laws. These may include the right (i) to request access to and obtain a copy of your personal information; (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; (iv) where applicable, to data portability; and (v) not to be subject to automated decision-making. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us using the contact details provided in the "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" section below.

 

We will investigate and respond to any requests in accordance with applicable data protection laws.

 

If you reside in the EEA or the UK and you believe that we are unlawfully processing your personal information, you also have the right to complain to your Member State Data Protection Authority or UK Data Protection Authority data.

 

If you live in Switzerland, you can contact the Federal Data Protection and Information Commissioner for transparency.

 

Withdraw your consent : If we rely on your consent to process your personal information, which may be express and/or implied consent under applicable law, you have the right to withdraw your consent at any time. You may withdraw your consent at any time by contacting us using the contact details provided in the "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" section below

below.

 

 

However, please note that this will not affect the lawfulness of the processing prior to its withdrawal nor, where permitted by applicable law, will it affect the processing of your personal information carried out on lawful processing grounds other than consent.

 

Unsubscribe from marketing and promotional communications :You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link below

 

you can unsubscribe by clicking on the "Unsubscribe" link in the emails we send you, or by contacting us using the contact details provided in the "HOW CAN YOU CONTACT US ABOUT THIS NOTICE? section below. You will then be removed from our marketing lists. However, we may still contact you - for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-commercial purposes.

 

Account information

 

If at any time you wish to view or modify your account information or terminate your account, you may :

  • Log in to your account settings and update your account
  • Contact us using the contact details

 

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain certain information in our files to prevent fraud, resolve problems, facilitate any investigation, enforce our legal terms and/or comply with applicable legal requirements.

 

Cookies and similar technologies : Most web browsers are configured to accept cookies by default. If you prefer, you can usually choose to set your browser to delete and reject cookies. If you choose to delete cookies or reject cookies, this may affect certain features or services of our Services.

 

If you have any questions or comments about your privacy rights, you can send us an e-mail at info@nergica.com.

 

10. COMMANDS FOR DO-NOT-FOLLOW FUNCTIONS

 

Most web browsers and some mobile operating systems and applications include a Do-Not-Track ("DNT") feature or setting that you can activate to signal your privacy preference so that data about your

 

are not monitored and collected. At this stage, no uniform technological standard for the recognition and implementation of DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If an online tracking standard that we must follow in the future is adopted, we will inform you of this practice in a revised version of this privacy notice.

 

11. DO U.S. RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

 

In a nutshell:If you reside in Colorado, Connecticut, Utah, California or Virginia, you have specific rights regarding access to your personal information.

 

What categories of personal information do we collect?

 

 

We have collected the following categories of personal information over the past twelve years

(12) last months :

 

 

Category Examples Collected
A. Identifiers Contact information, such as real name, pseudonym, postal address, telephone or mobile number, unique personal identifier, online identifier, Internet protocol address, e-mail address and account name  

 

 

YES

 

B. Personal information as defined in the California Customer Records Act Name, contact details, education, employment, work history and financial information  

YES

 

C. Classification features protected under state or federal law Gender and date of birth  

YES
D. Commercial information Transaction information, purchase history, financial details and payment information  

YES
E. Biometric information Fingerprints and voiceprints  

NO
F. Internet or similar network activity Browsing history, search history, online behavior, data of interest and interactions with our and other websites, applications, systems and advertisements.  

YES
G. Geolocation data Unit location  

YES
H. Audio, electronic, visual, thermal, olfactory or similar information Images and audio, video or call recordings created in the course of our business activities  

NO
I. Professional or job-related information Business contact information to provide you with our services at company level or job title, work history and professional qualifications if you are applying for a job with us.  

YES

 

J.Education information Student files and directory information  

YES
K. Inferences drawn from the personal information collected Inferences drawn from any of the collected personal information listed above to create a profile or summary of, for example, an individual's preferences and characteristics.  

YES
L. Sensitive personal information  

NO

 

We will use and retain personal information collected as necessary to provide the Services or to :

  • Category A - As long as the user has an account with us
  • Category B - As long as the user has an account with us
  • Category C - As long as the user has an account with us
  • Category D - As long as the user has an account with us
  • Category F - As long as the user has an account with us
  • Category G - As long as the user has an account with us
  • Category I - As long as the user has an account with us
  • Category J - As long as the user has an account with us
  • Category K - As long as the user has an account with us

 

We may also collect other personal information outside of these categories in cases where you interact with us in person, online, by telephone or by mail in the context of:

 

  • Get help via our customer support channels ;
  • Participation in customer surveys or competitions; and
  • To facilitate the provision of our Services and to meet your needs

 

How do we use and share your personal information?

 

Find out how we use your personal information in the "HOW DO WE PROCESS YOUR INFORMATION?" section

 

Will your information be shared with anyone else?

 

 

We may disclose your personal information to our service providers in accordance with a written contract between us and each service provider. Learn more about how we disclose personal information in the "WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?" section

 

We may use your personal information for our own business purposes, for example to undertake internal research for technology development and demonstration purposes. This is not considered a "sale" of your personal information.

 

We have not disclosed, sold or shared any personal information to third parties for commercial purposes in the previous twelve (12) months. We will not sell or share personal information belonging to website visitors, users or other consumers in the future.

 

California residents

 

Section 1798.83 of the California Civil Code, also known as the "Shine The Light" law, allows our users residing in California to request and obtain from us, once a year and free of charge, information about the categories of personal information (if any) we have disclosed. to third parties for direct marketing purposes as well as the names and addresses of all third parties with whom we have shared personal information during the previous calendar year. If you reside in California and wish to make such a request, please submit your request to us in writing using the contact information provided below.

 

If you are under 18, reside in California and have a registered account with the Services, you have the right to request deletion of unwanted data that you publicly post on the Services. To request the deletion of this data, please contact us using the contact information below

 

provided below and include the e-mail address associated with your account and a statement that you reside in California. We will ensure that data is not publicly displayed on the Services, but please be aware that data cannot be completely or totally deleted from all of our systems (e.g. backups, etc.).

 

CCAC Privacy Notice

 

 

This section applies to California residents only. Under the California Consumer Privacy Act (CCPA), you have the rights listed below.

 

The California Code of Regulations defines a "resident" as follows:

 

 

  • any person who is in the State of California for other than temporary or transitory purposes, and
  • any natural person domiciled in the State of California who is outside the State of California for temporary or transitional purposes

 

All others are defined as "non-residents".

 

 

If this definition of "resident" applies to you, we must respect certain rights and obligations concerning your personal information.

 

Your rights concerning your personal data

 

 

Right to request deletion of data - Request for deletion

 

 

You may request the deletion of your personal information. If you ask us to delete your personal information, we will respect your request and delete your personal information, subject to certain exceptions provided by law, such as (but not limited to) the exercise by another consumer of his or her right to freedom of expression. our compliance requirements resulting from a legal obligation, or any processing that may be necessary to protect against illegal activities.

 

Right to be informed - Demand to know

 

Depending on the circumstances, you have the right to know:

 

  • whether we collect and use your personal information;
  • the categories of personal information we collect;
  • the purposes for which the personal information collected is used;
  • if we sell or share personal information with third parties;
  • categories of personal information we have sold, shared or disclosed for commercial purposes;
  • categories of third parties to whom personal information has been sold, shared or disclosed for commercial purposes;
  • the commercial or business purpose of collecting, selling or sharing personal information; and
  • specific personal information we have collected about you

 

In accordance with applicable law, we are not obligated to provide or delete anonymized customer information in response to a consumer request or to re-identify individual data to verify a consumer request.

 

Right to non-discrimination in the exercise of a consumer's right to privacy

 

 

We will not discriminate against you if you exercise your right to privacy.

 

 

Right to limit use and disclosure of sensitive personal information

 

 

We do not process consumers' sensitive personal information.

 

 

Verification process

 

 

Upon receipt of your request, we will need to verify your identity to determine that you are the same person about whom we have information in our system. These verification efforts require us to ask you to provide information so that we can match it with information you have previously provided to us. For example, depending on the type of request you submit, we may ask you to provide certain information so that we can match the information you provide with information we already have on file, or we may contact you via a

 

method of communication (for example, telephone or email) that you have previously provided to us. We may also use other methods of verification depending on the circumstances.

 

We will only use the personal information provided in your application to verify your identity or authority to make the application. Wherever possible, we will avoid asking you for additional information for verification purposes. However, if we cannot verify your identity from the information we already hold, we may ask you to provide additional information in order to verify your identity and for security or fraud prevention purposes. We will delete any additional information provided as soon as we have finished verifying your identity.

 

Other privacy rights

 

  • You may object to the processing of your information
  • You may request the rectification of your personal data if it is incorrect or no longer relevant, or request the restriction of the processing of information.
  • You may designate an authorized agent to make an application under the CCPA on your behalf. We may refuse an application from an authorized agent who does not submit proof that he or she has been validly authorized to act on your behalf in accordance with the CCPA.
  • You may request to opt-out of the future sale or sharing of your personal information with third parties. Upon receipt of an opt-out request, we will respond as soon as possible, but no later than fifteen (15) days from the date of submission of the request.

To exercise these rights, you can contact us by submitting a request for access to data subjectyou can contact us by email at info@nergica.com, or by referring to the contact details at the bottom of this document. If you have a complaint about the way we process your data, we would like to hear from you.

 

Colorado residents

 

This section applies to Colorado residents only. Under the Colorado Privacy Act (CPA), you have the rights listed below. However, these rights are not absolute and, in some cases, we may refuse your request to the extent permitted by law.

 

  • Right to be informed whether or not we process your personal data

 

  • Right of access to your personal data
  • Right to correct inaccuracies in your personal data
  • Right to request the deletion of your personal data
  • Right to obtain a copy of the personal data you have previously shared with us
  • Right to refuse processing of your personal data if it is to be used for targeted advertising, the sale of personal data or profiling in connection with decisions having legal or similar effects ("profiling")

 

To submit a request to exercise these rights, please send an e-mail to info@nergica.com or submit a request for access to the data subject.

 

If we refuse to take action on your request and you wish to appeal our decision, please send us an e-mail to info@nergica.com. Within forty-five (45) days of receipt of an appeal, we will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions.

 

Connecticut residents

 

This section applies to Connecticut residents only. Under the Connecticut Data Privacy Act (CTDPA), you have the rights listed below.

However, these rights are not absolute and, in certain cases, we may refuse your request to the extent permitted by law.

  • Right to be informed whether or not we process your personal data
  • Right of access to your personal data
  • Right to correct inaccuracies in your personal data
  • Right to request the deletion of your personal data
  • Right to obtain a copy of the personal data you have previously shared with us
  • Right to refuse processing of your personal data if it is to be used for targeted advertising, the sale of personal data or profiling in connection with decisions having legal or similar effects ("profiling")

To submit a request to exercise the rights described above, please send an e-mail to info@nergica.com or submit a request for access to the data subject.

 

If we refuse to take action on your request and you wish to appeal our decision, please send us an e-mail to info@nergica.com. Within sixty

(60) days following receipt of an appeal, we will notify you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions.

 

Utah residents

 

This section applies to Utah residents only. Under the Utah Consumer Privacy Protection Act (UCPA), you have the rights listed below. However, these rights are not absolute and, in some cases, we may deny your request to the extent permitted by law.

 

  • Right to be informed whether or not we process your personal data
  • Right of access to your personal data
  • Right to request the deletion of your personal data
  • Right to obtain a copy of the personal data you have previously shared with us
  • Right to refuse the processing of your personal data if they are used for targeted advertising or the sale of personal data

To submit a request to exercise the rights described above, please send an e-mail to info@nergica.com or submit a request for access to the person concerned.

 

Virginia residents

 

Under the Virginia Consumer Data Protection Act (VCDPA):

 

 

"Consumer" means an individual resident in the Commonwealth acting solely in an individual or family context. Does not include natural persons acting in a commercial or professional context.

 

"Personal data" means any information linked or reasonably linked to an identified or identifiable natural person. Personal Data" does not include anonymized data or publicly available information.

 

"Sale of personal data" means the exchange of personal data for monetary consideration.

 

If this definition of "consumer" applies to you, we must respect certain rights and obligations concerning your personal data.

 

Your rights concerning your personal data

 

  • Right to be informed whether or not we process your personal data
  • Right of access to your personal data
  • Right to correct inaccuracies in your personal data
  • Right to request the deletion of your personal data
  • Right to obtain a copy of the personal data you have previously shared with us
  • Right to refuse processing of your personal data if it is to be used for targeted advertising, the sale of personal data or profiling in connection with decisions having legal or similar effects ("profiling")

Exercise your rights under the Virginia VCDPA

 

 

You can contact us by e-mail at info@nergica.com or submit a request for access to person concerned.

 

If you use an authorized agent to exercise your rights, we may refuse a request if the authorized agent does not submit proof that he or she has been validly authorized to act on your behalf.

 

Verification process

 

 

We may ask you to provide additional information reasonably necessary to verify your request and that of your consumer. If you submit the request through an authorized agent, we may need to collect additional information to verify your identity before processing your request.

 

Upon receipt of your request, we will respond as soon as possible, but in any event within forty-five (45) days of receipt. The response period may be extended once by a further forty-five (45) days where this is reasonably necessary. We will inform you of any such extension within the initial 45-day response period, together with the reason for the extension.

 

Right to appeal

 

 

If we deny your request, we will inform you of our decision and the reasoning behind it. If you wish to appeal our decision, please send us an e-mail to info@nergica.com. Within sixty (60) days of receiving an appeal, we will notify you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If your appeal is denied, you may contact Visit the Attorney General will file a complaint.

 

12. Do we need to update this notice?

 

In a nutshell:Yes, we will update this notice as necessary to comply with applicable laws.

 

We may update this Privacy Notice from time to time. The updated version will be indicated by a "Revised" update date and the updated version will become effective as soon as it is available. If we make material changes to this Privacy Notice, we may notify you either by prominently posting a notice of such changes or by sending you a notice directly. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.

 

13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

 

If you have any questions or comments concerning this notice, you can send us an e-mail at info@nergica.com or contact us by mail at :

 

Nergica

70 Bolduc Street

Gaspé ,Québec G4X1G2 Canada

 

14. HOW CAN YOU CONSULT, UPDATE OR DELETE THE DATA WE COLLECT ABOUT YOU?

 

Depending on the laws applicable in your country, you may have the right to request access to, modify or delete the personal information we collect from you. To request a review, update or deletion of your personal information, please complete and submit a request form request for access to the data subject.

15. Person responsible for the protection of personal information

 

Nergica's Privacy Officer is Audrée Duclos Paré. She can be reached at adpare@nergica.com.